Your order can be easily tracked from the shipping email/SMS you receive when your order is shipped.
Timeframes are estimated in accordance with Courier information, Vita Grace are not responsible for delays caused by Global Pandemic measures.
International Delivery Charges
Jordan – 5 JOD (2-3 weeks) DHL
Rest of the World – 25 JOD (2-3 weeks) DHL
Timeframes are estimated in accordance with DHL information. All deliveries must be signed for.
Unclaimed & Uncollected Parcels: If your order is returned back to us due to unclaimed/uncollected we shall contact you to arrange a further delivery so we can re deliver your order promptly.
Please note we cannot deliver to PO Box addresses or On-Forwarding agencies. Orders to PO Box addresses or On-Forwarding agencies may be subject to cancellation.
Any parcels held in within the recipient country by customs are beyond our control, queries must be taken up with the local courier depo.